Student FAQ

(Staff FAQ at bottom of page)

How do I log into PebblePad?

· Current student whose lecturer has asked them to use PebblePad

Your lecturer will have directed you to use PebblePad and will have set up a link for you to access PebblePad on Course Resources (Blackboard). This will either be on the programme or module area within Course Resources. Check with your lecturer where the link is. You’ll then be able to log in following these instructions

· Students who have the left University and now have an Alumni account

If you have created an Alumni account, you will now need to log in to your account via the PebblePad website: https://pebblepad.co.uk/. From the top right-hand corner of the screen you will see the icon ‘Login’, click on this and then choose the option ‘I have a Personal PebblePad Account’ and log in with the details that you set up when creating your Alumni account.

When logged in you will see under ‘Assets’ that you now have an additional tab called ‘University’ this is where you will find all of the work that you created within PebblePad whilst a student at the University.

How do I submit my work/ I can’t submit my work?

There are two ways that submission works within PebblePad: ‘auto submission’ and ‘manual submission’. 

· Auto submission:

If your lecturer directed you to complete a portfolio that they had created for you, it is most likely that your lecturer set up your portfolio to submit automatically the first time you accessed it.

Your portfolio will have an orange ‘wb’ icon next to it usually named the same as your degree or your module and it will have sections within it that you need to upload information to or write in; to complete your portfolio.

The first time you opened your portfolio you would have seen a message that asked you to tick and continue, at this point your work would have been submitted to your lecturer and you will have been emailed a receipt from PebblePad to confirm this.

Therefore, your work has already been submitted and you don’t need to submit again. You just need to edit your workbook and click on ‘save’ and your lecturer(s) will automatically see the updates that you make up until the deadline that they have set you. Any changes made after the deadline will not be seen by your lecturer(s), so you must still comply with any deadlines that you have been set.

You can check and see what your lecturer will view and will mark, follow the instructions how students can log into ATLAS and see their submissions.

· How to check what work you have submitted

It is a good idea to check what has been submitted and what your lecturer is viewing. You can do this by following these instructions: link to how students can log into ATLAS and see their submissions.

· Manually submitting your work

If you have created your own portfolio or any other asset within PebblePad and it has not been set up as ‘auto submit’ then you will need to manually submit your portfolio. Follow the instructions ‘manual submission of work’ from this link

When successful you will receive a receipt from PebblePad to your email account.

You can check what has been submitted by following the instructions here: link to how students can log into ATLAS and see their submissions.

I can’t find my portfolio

· If your lecturer has directed, you to a portfolio (workbook) that you need to complete:

If your lecturer has shown and introduced you to a portfolio that you need you to complete, then you need to follow these instructions

· If you’re a student who has already begun working on your portfolio

Your portfolio is saved in an area called ‘Asset store’, this is where you’ll find everything that you have worked on within PebblePad or uploaded. From the homepage of PebblePad you will see ‘Assets’ underneath your name. Click on this. You will then see a list of items and one of then should be your portfolio. Click on the name of your portfolio and you will then be able to see it and edit it.

· If you’re a student who needs to create your own portfolio

If your lecturer hasn’t directed you to a portfolio you will be required to create one yourself. To do this follow these instructions

· Recovered work

Another reason why you can’t find your work may be because it may have been ‘recovered’ and you now have more than one version of your portfolio or work. See below:

Recovered work

It is important that you regularly save your work within PebblePad. The system will flag up a message if you haven’t saved it in the last 20 mins. This is because PebblePad uses your browser’s local storage to store a local version of your work while you are working on it. This helps PebblePad to work faster.

If you move away from what you are working on without saving it first, any unsaved changes are stored in your local storage. When you next login to PebblePad using the same browser on the same computer, PebblePad might recognise that there is a version of your work in the local store that is different to the version on the PebblePad server. This would occur if you have edited what you have been working on in a different browser or on a different device in the interim. As PebblePad do not

know which version you want to keep, PebblePad will recover the version in your local storage and save it to your asset store.

To find out if you have a ‘recovered’ version of your work, effectively two versions of your work. You need to go to your Asset store. You’ll find this by clicking ‘Assets’ underneath your name on the homepage of PebblePad.

Check to see if there is another version of your work with the prefix ‘recovered’. You may need to copy and paste work from the ‘recovered’ version into your original version of work in order for your lecturer to be able to view it, if you have already manually submitted your work or if it was auto-submitted. See the link to the question ‘How do I submit my work/I can’t submit my work

Help Information about recovered work

Why can’t my lecturer see my work?

· Check that you have submitted your work correctly

Make sure you have submitted your work correctly, see the question ‘How do I submit my work/ I can’t submit my work’. You will have received a receipt from PebblePad to your email as confirmation that your work has been successfully submitted.

· Check what your lecturers can see

You can check what your lecturers can see of your work and what you have submitted by following these instructions: link to how students can log into ATLAS and see their submissions.

· Check the deadline

Check that you made any changes to your work before the deadline that your lecturer has given to you to complete your work. Although you may have submitted your work before the deadline, you need to comply with the deadline that has been set. Your lecturer will not see any changes after the deadline date and time, as the system will stop recording changes made after this deadline.

You will still be able to make changes to your work after this time, (as you would be able to with a Word document), however changes after the deadline won’t be marked.

For information about how to submit go to the question ‘How do I submit my work/ I can’t submit my work’.

You can check what your lecturer can see by following these instructions: link to how students can log into ATLAS and see their submissions.

· Check that you have uploaded all your information and documents INTO your portfolio

Your lecturers will only be able to see the work that you have added to your portfolio, think of it like your ring binder folder. You need to add all your work to your portfolio (file it into your folder).

Log into PebblePad and go to your Asset store to find your portfolio, (link to section ‘I can’t find my portfolio) and make sure you have uploaded your information into the sections of your portfolio.

If you have just uploaded your documents into PebblePad, using the ‘upload new’ icon on the homepage, all your information will be stored in your Asset store in PebblePad. However, you will now need to go into your portfolio and work through the sections and insert them into your portfolio for your lecturer to be able to view them.

· Recovered work

Another reason why your lecturer may not be able to see your work, may be because your work may have been ‘recovered’ and you now have more than one version of your portfolio or work and have been working in the ‘recovered version’ which isn’t the version that has been submitted. (link to recovered work).

How do I add a blog to my portfolio?

You may be asked to write a regular account, for instance a reflective log or journal using the blog tool within PebblePad and add this to your portfolio.

· Adding a blog to a structured portfolio – A portfolio that your lecturer provided you to fill in

If you have a structured portfolio with sections within it that you need to complete, follow these instructions in how you can add a blog to your portfolio link to how students add a blog to a structured portfolio

For help on how to create a blog click on these instructions

· Add a blog to a portfolio that you have built

If you have created your own portfolio, by clicking on ‘get creative’ you will first need to create blog and then you’ll need to add to your portfolio. Follow these instructions on how to create a blog

To then add your blog to your portfolio, follow these instructions link to how students add a blog to a portfolio they have built.

Where have all my blog posts gone?

You may have written a blog and written and added lots of entries, called ‘posts’ into your blog. However, when you go into your blog you may not see all of these ‘posts’.

These posts won’t have been lost. The blog by default only displays the ‘latest’ posts. To view all posts, you will need to change the ‘displaying’ option to ‘All posts’.

You will find the ‘displaying option’ underneath and to the right of the ‘add to blog’ icon. Use the drop-down box to choose ‘all posts’. Scroll down and you will now see all the blog posts that you have written within your blog.

How can I give access to my work/portfolio to my mentor (someone without a Derby account)?

There may be occasions when you need to share your portfolio with someone external to the University of Derby, such as with your workplace Mentor or with a potential future employer.

Before doing this, be aware of any confidential or personal information that you will be sharing with someone external to the University and make sure you are not breaking any confidentialities. If unsure check with your lecturers before doing this.

Watch the video ‘how do I share with a non-PebblePad user in the following page

How do I set up and use collections?

A collection, collects and displays all types of file in one section of your portfolio automatically without you needing to upload each individual file one by one, based on the criteria that you set.

· If you have built your own portfolio by clicking on ‘Get Creative’ from the home page of PebblePad, follow these instructions of how to create a collection.

After you have built your collection you will need to add it to your blog. Click on the ‘plus’ as you would to make a new page in your portfolio. However, instead of choosing ‘new page’ choose the option ‘add an existing asset’. From the right-hand panel that appears click on your collection to embed it into your blog.

For information on how to tag.

· If your lecturer has given you a portfolio which has sections within it to complete (structured portfolio)

You will need to go to the section where your collection has been set up and the criteria has been defined by your lecturer and click the icon ‘off’ to ‘on’.

Make sure you know the criteria that your lecturer has set up. Eg. the ‘tag’ that you will need to tag your documents with. As you start to upload your documents and tag them with this criterion in PebblePad, you will see the section in your portfolio where there is a collection display these files (assets).

For information on how to tag.

How do I upload documents?

You can upload any type of file into PebblePad. PebblePad calls files ‘Assets’ and all of these ‘Assets’ (files) will be stored in your Asset store.

You can upload any file type into your Asset store from the home page of your PebblePad account.

PLEASE NOTE: For your lecturer to be able to view your Assets (files) you need to add them into your portfolio or blog etc. that has been submitted for assessment. Your lecturer will not be able to view individual files that have only been uploaded into your Asset store.

Make sure you open your portfolio/blog and add your files into your portfolio/blog.

For more information about uploading files

For information of how to hyperlink to file within a text box

How to link to write a blog

How do I see my feedback?

If you have submitted your work for summative assessment, then your lecturers will provide you feedback and a grade. You will be notified by email that feedback is available on your work. To view the feedback given to you, follow the instructions, viewing comments and feedback left on your assets and the instructional video

What web browser and devices can I use?

PebblePad runs on Windows, Mac, Linux, iOS< Android and any device with a modern web browser. Follow this link for more information.

Is there an ‘app’?

There is an ‘app’ for PebblePad that you can use for free called Pebble Pocket. However, it does not have the full functionality of the web version of PebblePad. You can use it for writhing posts and reflections, recording images and videos and useful for when you don’t have access to wifi. Once you have done this you will then need to log into your PebblePad account and add what you have done within the app to your portfolio.

To find out more about the app called PebblePocket, click on this link

Can I continue to use PebblePad after I’ve graduated?

Yes, you will be able to continue to use PebblePad once you’ve graduated for free. Before you do this, check with your lecturer that all your work has been marked and the assessment process has ended. For instance, at the External Examiner has viewed and verified your mark. The work that you have created and uploaded into PebblePad whilst a student will be available in your ‘Alumni’ account after graduation.

Link to Alumni Account information

 

Staff FAQ

How do I mark students work?

To mark and give feedback to students work, you will need to go the ATLAS workspace and assignment and click on submissions to view students work.

You will then see a list of all students work. Open each students portfolilo/work and then you will need to click on ‘feedback comments’ to mark students work.

PLEASE NOTE: Make sure you select ‘feedback comments’ and not just ‘comments’ as students can delete ‘comments’ but not ‘feedback comments.

Instructions on how to give feedback and grade students work

How do I release feedback to students?

You will need to ‘hold feedback for release’ whilst you mark all students work. This is the setting by default. Once you have marked the cohort of students work, you will need to release the feedback and grades to students.

Instructions on how to release feedback to students

How do I set up extensions for my students?

You can set up extensions for each individual student who may need one. Each student extension can be set up for different dates and times.

Information on how to set up extensions for students

Why can’t I see my student’s portfolio/work?

· Has the assignment been paused?

Pausing an assignment takes a snapshot of the submitted work at the time of pausing. While paused, any updates to the work will not be reflected on the Workspace.

Pausing an assignment has no impact on submitted work as it exists in the User’s Pebble+ account. Users can continue to edit their work, but changes will not be visible on the workspace as long as it is paused.

When the assignment is ‘played’ the snapshot associated with the pause is date and time stamped and listed in a drop-down menu at the top of the Submissions page. You can view a pause snapshot at any time by selecting it from the list.

When an assignment is ‘played’, the submissions are updated to their most recent version. Any assets submitted while the assignment was paused will become visible on the Workspace.

PLEASE NOTE: Do not ‘Stop’ the assignment until all marks and feedback has been given. Once stopped no further changes can be made to the assignment.

Information on pausing assignments

· Have students complied with the deadline set?

Once the deadline date and time set on the assignment on ATLAS have passed, changes that students make will not be recorded and seen by the lecturer. Next to the students work there are two dates

Information on deadlines

· Have students submitted to the wrong assignment

You can check with the student which assignment they have submitted to as they will have received an email receipt that will give details of the module/programme area and name of assignment they have submitted to.

If they don’t have this email, then you can ask them to check by going into their ‘Asset’ store, they will find this by clicking on ‘Assets’ underneath their name on the homepage.

When in the Asset store they will need to find the portfolio/work that they think they have submitted. If submitted a clipboard icon will be visible in colour. Ask students to click on this active clipboard and it will give details of where the work has been submitted to.

· Is there a ‘Recovered’ version of the students work that they are working in rather than the portfolio/work that they have submitted for assessment?

You may not be able to see your students work may be because their work may have been ‘recovered’ and they may now have more than one version of their portfolio or work and have been working in the ‘recovered version’ which isn’t the version that has been submitted.

Information about recovered work

· Have students add all information INTO their portfolio

You will only be able to see the work that your students have added to their portfolio. Students need to add all work into the portoflio that they have submitted in order for you to view and mark it.

To do this, students need to log into PebblePad and go to their Asset store to find their portfolio, (link to section ‘I can’t find my portfolio) and make sure they have uploaded your information into the sections of your portfolio.

If they have just uploaded your documents into PebblePad, using the ‘upload new’ icon on the homepage, all the information will be stored in their Asset store in PebblePad. They will now need to go into their portfolio and work through the sections and insert them into their portfolio for you to be able to view them.

Can my students continue to use PebblePad once they have graduated?

Yes, your students will be able to continue to use PebblePad once they’ve graduated for free. Before telling them to create an Alumni account, make sure that the assessment process is totally finished. ie. External Examiners have viewed any work and Academic Boards are finished. The work that your students have created and uploaded into PebblePad whilst a student will be available in their ‘Alumni’ account after graduation.

Link to how to create an Alumni Account