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In Smart assessor there is a contact diary that keep a record of all your contact with an apprentice. Emails sent from smart assess automatically get added to the diary. You can also manually add records of other types of contact.

To find out how to do this, please refer to the below video.

https://derby.cloud.panopto.eu/Panopto/Pages/Viewer.aspx?id=17102fca-5ee3-4aa6-be9d-a9d100e9552f

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